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Perform AP activities. Handle escalations, resolution and decision-making. SLA & KPI reporting and adherence. Identify training needs and deliver trainings with support from global training team. Team management. Tracking to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks Responsible to communicate and address issues on delivery to Operation Manager Daily communicate with client and participate in the established calls and meetings with the retained organization Ensure team's adherence to procedures and policy guidelines Execute transformation initiatives Lead team and drive projects on the schedule

Education : Bachelors in Accounting, Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Finance