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The HR Business Partner (HRBP) will serve as a strategic advisor and subject matter expert on all matters related to employee relations, disciplinary processes, and performance management. This role ensures a fair, consistent, and legally compliant approach to managing employee issues while fostering a positive workplace culture. The HRBP will partner closely with business leaders and employees to proactively address concerns, resolve conflicts, and ensure policy adherence.

Key Responsibilities:

• Employee Relations: Act as the first point of contact for employee grievances, workplace issues, and conflict resolution. Investigate employee complaints thoroughly, ensuring impartiality, confidentiality, and timely resolution. Provide coaching and guidance to managers on handling sensitive employee relations matters. Conduct regular ER trend analysis and recommend proactive measures to improve employee experience. Collaborate with legal counsel when necessary to mitigate risks.
• Disciplinary and Performance Management: Manage the disciplinary process end to end, including documentation, fact-finding, and hearings. Guide managers through performance improvement plans (PIPs), terminations, and other corrective actions. Ensure all disciplinary actions are fair, consistent, and aligned with company policies and employment law. Train managers and leaders on effective documentation and handling of performance and behavioral issues.
• Policy Compliance and Documentation: Review and update employee relations policies, disciplinary frameworks, and grievance redressal procedures. Ensure that all actions and documentation are audit-ready and compliant with internal policies and local labor laws. Maintain confidential ER and disciplinary case records.
• Business Partnering: Build strong, trusted relationships with Function heads to understand team dynamics and organizational challenges. Advise leaders on organizational design, workforce planning, and employee engagement strategies. Support business units in managing change initiatives while minimizing people-related risks.
• Employee Experience and Culture Building: Promote a culture of fairness, respect, and inclusivity. Support engagement surveys, action planning, and initiatives that enhance trust and retention.

Key Skills and Competencies:

• Expertise in employee relations, grievance management, workplace investigations, and disciplinary processes.
• Strong understanding of labour laws, statutory requirements, and HR compliance.
• High emotional intelligence with strong conflict resolution, influencing, and stakeholder management skills.
• Ability to manage sensitive and confidential matters with professionalism, discretion, and sound judgment.
• Strong analytical skills to interpret people practices and ER trends and recommend data-driven improvements.
• Excellent written and verbal communication skills.
• Proactive, solution-oriented, and business-focused mindset.
• Experience working with HRMS platforms and digital HR tools.
• Proficiency in Microsoft Excel, Word, and PowerPoint, with strong data analysis and reporting capabilities.
• Strong organizational, planning, and time management skills.
• Ability to manage multiple priorities with attention to detail, accuracy, and patience.

Qualifications:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 3-4 years of HR experience.