Job Details - Find Your Perfect Career Opportunity

We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

• Handle customer calls for international clients professionally and efficiently
• Understand customer issues and provide accurate resolutions
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately

• Undergraduate/Graduate freshers are eligible to apply
• Graduates with experience in International Voice / BPO domain are also welcome
• Excellent verbal communication skills in English
• Customer-focused mindset and problem-solving ability

• 5 days working
• 2 rotational weekly offs
• Rotational shifts (as per business requirements)