Join us at Collection Agents as a Collection Agent, a leading resource in the Real Estate industry. This is an excellent opportunity to grow in a professional, collaborative, and team-focused environment. We believe in fostering growth and learning, offering competitive benefits, and the chance to be part of a growth-oriented company.
As a Collection Agent, you will be integral to our team, helping us maintain our financial health and ensure our continued success. You will have the opportunity to make a significant impact and contribute directly to our bottom line.
Requirements- High School Diploma or equivalent
- 0-10 years of experience in collections or a related field
- Strong negotiation skills and ability to resolve conflict
- Excellent communication and interpersonal skills
- Proficiency in using office software like MS Office
- Ability to maintain a high level of professionalism and confidentiality
Responsibilities- Manage and recover outstanding payments from clients
- Contact clients via phone, email, and in-person visits to inquire about unpaid invoices
- Negotiate payment plans and schedules that satisfy all parties involved
- Record and update customer account and interaction details
- Collaborate with the sales and customer service team to resolve billing and customer credit issues
- Ensure to meet collection targets and goals set by management