Job Details - Find Your Perfect Career Opportunity

About the Role

Join us at Collection Agents as a Collection Agent, a leading resource in the Real Estate industry. This is an excellent opportunity to grow in a professional, collaborative, and team-focused environment. We believe in fostering growth and learning, offering competitive benefits, and the chance to be part of a growth-oriented company.

As a Collection Agent, you will be integral to our team, helping us maintain our financial health and ensure our continued success. You will have the opportunity to make a significant impact and contribute directly to our bottom line.



Requirements
  • High School Diploma or equivalent
  • 0-10 years of experience in collections or a related field
  • Strong negotiation skills and ability to resolve conflict
  • Excellent communication and interpersonal skills
  • Proficiency in using office software like MS Office
  • Ability to maintain a high level of professionalism and confidentiality


Responsibilities
  • Manage and recover outstanding payments from clients
  • Contact clients via phone, email, and in-person visits to inquire about unpaid invoices
  • Negotiate payment plans and schedules that satisfy all parties involved
  • Record and update customer account and interaction details
  • Collaborate with the sales and customer service team to resolve billing and customer credit issues
  • Ensure to meet collection targets and goals set by management