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Assistant Manager

Agency Job via JusRecruit

Bengaluru
Full time
Undisclosed

About the Role

Position Overview: We are seeking an experienced ServiceNow Secops, IRM, GRC Developer with minimum 2-12 years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow SecOps solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of Secops, IRM, GRC modules and related solutions.

Key Responsibilities:
  • Secops, IRM, GRC Development & Configuration: Design and implement ServiceNow SecOps solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules. Configure and customize workflows, dashboards, and reports to meet organizational requirements.
  • ServiceNow Workspace Development: Develop intuitive and user-friendly ServiceNow Workspaces tailored for SecOps use cases, enabling efficient task management and visibility for end-users. Configuring the existing Workspaces while adding/removing widgets etc.
  • Portal Design & Development: Create and enhance ServiceNow Service Portals with a focus on functionalities, ensuring a seamless and engaging user experience. Catalog form creation and integrating those with other ServiceNow modules is key.
  • Integration: Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers. Troubleshoot and resolve integration issues effectively.
  • Scripting & Customization: Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts. Optimize scripts to ensure system performance and scalability.
  • Process Optimization: Collaborate with stakeholders to identify and streamline SecOps processes, ensuring alignment with industry best practices and regulatory requirements.
  • System Administration & Support: Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations. Provide technical support and training to end-users and stakeholders.
Required Skills & Experience:
  • Proven experience in ServiceNow SecOps module implementation and development.
  • Hands-on experience with ServiceNow Workspace design and development.
  • Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
  • Experience in developing and customizing ServiceNow Portals, widgets, and UI pages.
  • Strong understanding of integration methods (REST/SOAP APIs) and troubleshooting integration issues.
  • Familiarity with ServiceNow platform administration and performance optimization techniques.
  • Ability to translate business requirements into technical solutions.
  • Excellent communication and problem-solving skills.
Preferred Qualifications:
  • ServiceNow Certified Implementation Specialist – Risk and Compliance
  • ServiceNow Certified Implementation Specialist – TPRM
  • ServiceNow Certified Implementation Specialist – BCM
  • ServiceNow System Admin (CSA)
  • ServiceNow Certified Application Developer or other relevant certifications.
  • Experience with Agile development methodologies.
  • Familiarity with other ServiceNow modules (e.g., ITSM, GRC, IRM, or ITOM).