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Lead Associate - Quality

Agency Job via JusRecruit

Gurugram, Haryana, India
Full time
Undisclosed

About the Role

Roles and Responsibilities:

  • End-to-End Quality Lifecycle Management: Oversee the complete quality process cycle within assigned partner factories. This includes controlling sample approvals, tracking in-house raw material production, managing material testing, and authorizing cutting permissions.
  • Global Brand Compliance: Act as the ultimate representative and decision-maker for the international buyer. Implement the buyer’s global work manuals and ensure the factory strictly complies with international Quality SOPs at every process milestone.
  • Pre-Production & Process Audits: Facilitate Pre-Production (PP) meetings to align factory operations with brand expectations. Conduct rigorous In-line and In-process Quality Control (IPQC) audits across cutting, sewing, finishing, and packing departments.
  • Final Quality Assurance: Lead Final Random Inspections (FRI) to validate and guarantee the quality of the finished products before they are cleared for international shipment.
  • Team Leadership & Training: Directly manage, train, and empower factory-nominated QA teams. Educate production personnel to foster a culture of continuous quality improvement that meets strict global brand standards.
  • KPI Optimization: Drive critical quality metrics by actively reducing Defects per Hundred Units (DHU%), maximizing the First-Time-Right (first audit pass) rate, minimizing inward rejections, and driving down global customer returns.
  • Reporting & Analytics: Generate comprehensive weekly and monthly quality performance dashboards, providing actionable insights and in-process reports to global management stakeholders.

Qualifications & Experience:

  • B-Tech/NIFT with 5+ yrs experience in Garment Manufacturing & QA functions.
  • Strong communication and project management skills.
  • Strong Analytical Skills and Process Orientation- Proficiency in MS-Office is must.
  • Previous experience in retail & e-commerce added advantage.