Job Details - Find Your Perfect Career Opportunity

We are seeking a detail-oriented and confident Payroll Specialist with 3–4 years of experience in payroll processing and HR operations. The ideal candidate should have strong communication skills in both English and Hindi, hands-on experience with payroll management, and a good understanding of HRMS products and processes.

• Train and guide clients on payroll and HRMS-related processes.
• Validate, cleanse, and migrate client data into the HRMS platform accurately and efficiently.
• Ensure compliance with statutory requirements, including PF, ESI, PT, TDS, and other applicable labor laws.
• Handle payroll-related queries from clients, providing timely and effective resolutions.
• Coordinate with internal teams for payroll data collection, verification, and validation.
• Assist in HRMS implementation, system configuration, testing, and user acceptance activities.
• Conduct client onboarding sessions, product demonstrations, and end-user training programs.
• Provide support to clients through email, phone calls, and virtual meetings (Google Meet/other conferencing platforms).
• Monitor and resolve client issues, ensuring high levels of customer satisfaction.
• Work closely with the Technical teams to address client requirements and system enhancements.

• 3–4 years of experience in payroll processing and payroll compliance.
• Strong understanding of payroll concepts, statutory deductions, and labor regulations.
• Good knowledge of HRMS and payroll software solutions.
• Excellent verbal and written communication skills in English and Hindi.
• Strong client-handling and stakeholder management skills.
• Confident personality with a professional approach.
• Good analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and reporting tools.

• Bachelor's degree in Human Resources, Commerce, Business Administration, or a related field.
• Experience working with HRMS, Payroll SaaS, or HR Technology products.
• Prior experience in client-facing payroll support or implementation roles is an added advantage.