Job Details - Find Your Perfect Career Opportunity

InfoWryt Solutions is looking for a skilled Jira Administrator to join our dynamic team. As a Jira Administrator at InfoWryt Solutions, you will be instrumental in managing project configurations, creating and maintaining Jira workflows, schemas, and configurations, as well as troubleshooting any technical issues related to Jira. This role offers the exciting opportunity to work in a growth-oriented, professional, and team-focused environment. At InfoWryt Solutions, we believe in enabling our employees to reach their full potential, offering competitive benefits and professional development opportunities.

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 0-10 years of experience with Jira Administration.
• Strong understanding of project configurations, issue types, and schemas.
• Experience with JSM, Jira automation rules, JQL, and dashboard/report creation.
• Experience with third-party Atlassian Marketplace apps (e.g., ScriptRunner, JMWE, Automation for Jira).
• Exposure to ITIL processes or experience working in ITSM environments.
• Strong problem-solving skills and ability to work in a team environment.
• Flexibility to work in a 24x7 support model.

• Manage Jira project configurations, issue types, and schemas.
• Create and maintain Jira workflows, fields, screens, rules, and configurations.
• Install, manage, and administer Jira add-ons and plugins.
• Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
• Work closely with business stakeholders to understand their processes and needs to implement workflows in Jira.
• Provide User Management and support for 2000+ users, manage system access across groups to ensure compliance, and maintain best practices.
• Perform Jira system maintenance, including but not limited to, managing system performance, system security, version upgrades, etc.