Responsibilities:

Lead overall operational activities and ensure noise free operations along with strong customer stakeholder management.
Exposure to end to end HRO Process with Payroll experience.
Transformations + Gen AI / to drive better efficiencies and outcomes.
Build and manage multi disciplinary functions (process & technology) that can successfully operationalize the end to end engagement lifecycle of the HRO Operations.
Strong understanding and proven abilities of executing industry standards and market landscape that will determine the value proposition and competitive advantage for the shared services hub.
Should have managed a span of 800+ employee base.

Qualifications:

Graduate / Post Graduate
Rel exp in HR Ops
Bachelor in HR/B.Com/M.Com/MBA HR with relevant yrs of exp.
Experience in operation in an outsourced environment of HRO domain and in depth end to end process knowledge.
Project Management and Transition exposure - should have transitioned large client's relationship.
Flexible and willing to travel.

Genpact

Vice President Human Resources Operations