Job Details - Find Your Perfect Career Opportunity

EXL, a leading operations management and analytics company, is seeking a Lead Assistant Manager to join our team. As a vital part of our professional and collaborative team, you will have the opportunity to leverage your skills to enhance growth and profitability through data-driven insights and process optimization. This role offers immense growth opportunities and the chance to make a significant impact on our operations.

• Bachelor's degree in Business Administration, Management, or related field.
• A minimum of 5 years experience in a managerial or leadership role.
• Strong interpersonal and communication skills.
• Ability to resolve conflicts effectively and ensure team cohesion.
• Proficient in Microsoft Office Suite and other management software.
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Knowledge of operational procedures and policies.
• Ability to work in a fast-paced and growth-oriented environment.

• Lead and mentor assistant managers with a focus on professional development and team-building.
• Manage team schedules ensuring optimal productivity and efficiency.
• Resolve conflicts within the team, fostering a harmonious working environment.
• Implement improvement strategies to enhance operational efficiency.
• Collaborate with other departments to align strategies and ensure business goals are met.
• Monitor performance metrics and devise plans for improvement.
• Oversee daily operations, ensuring quality standards are met.
• Participate in strategic planning and decision making with senior management.