Key Responsibilities

Operations & Execution
- Own end-to-end operations for assigned geography / multiple territories
- Drive performance metrics, productivity, and operational efficiency
- Ensure consistent execution of processes, SOPs, and business standards
- Manage multiple priorities and deliver results under tight timelines
Team Leadership
- Lead, manage, and scale large field teams (50–150 members)
- Build high-performance teams through coaching, mentoring, and structured reviews
- Drive accountability and ownership across team members
Business Ownership
- Take complete ownership of regional business goals and P&L-linked metrics
- Identify growth opportunities and implement scalable solutions
- Ensure strong customer experience and service delivery
Stakeholder Management
- Collaborate with cross-functional teams (Marketing, Supply Chain, Finance, etc.)
- Manage internal and external stakeholders effectively
- Ensure seamless coordination across functions to drive outcomes
Problem Solving & Decision Making
- Analyze business data to identify trends, gaps, and improvement areas
- Make data-driven decisions in ambiguous and dynamic environments
- Solve operational challenges with structured problem-solving approaches

Lenskart.com

Area Operations Manager