Job Details - Find Your Perfect Career Opportunity

Customer Service Executive

Agency Job via JusRecruit

Pune, Maharashtra, India
Full time
Undisclosed

About the Role

Are you a fresher or have 0–2 years of experience and confident in communicating with customers? We’re hiring Customer Service Executives for our Voice Process in Pune.

Who Should Apply?

  • Graduate / Undergraduate candidates, as per company eligibility
  • 0–2 years of experience in Customer Service, BPO, Call Centre or related roles
  • Strong spoken and written English communication
  • Basic computer knowledge & MS Office skills
  • Good problem-solving and interpersonal skills
  • Customer-focused attitude and willingness to learn
  • Comfortable working in rotational shifts

Job Details

  • Location: Pune
  • Shift: Rotational
  • Working Days: 5 days/week
  • Weekly Off: 2 rotational week offs
  • Employment: Full-Time
  • Experience: 0–2 Years

Key Responsibilities

  • Handle inbound/outbound customer interactions
  • Resolve customer queries and complaints professionally
  • Provide accurate product/service information
  • Maintain customer interaction records
  • Coordinate with internal teams for issue resolution
  • Meet quality and performance targets

Freshers with excellent English communication skills are encouraged to apply!

Important: This opportunity is specifically for candidates who are comfortable with a voice/customer-facing role in Pune and rotational shifts. Please apply only if your profile matches the above requirements.