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Processing of all kinds of invoices received from the client. Month-end responsibilities include ensuring that all invoices are processed by month-end. Discrepancy Handling -Research & resolve outstanding RNI balances over 60 days old. Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs. Recognize and escalate urgent/sensitive issues to Manager. Perform Vendor Reconciliations Completed additional tasks as assigned. Ensure SLA target is achieved.