Job Details - Find Your Perfect Career Opportunity

We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Magarpatta, Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Candidates with up to 3 years of experience are welcome to apply.

• Handle Inbound/Outbound customer interactions via phone.
• Respond to customer inquiries in a professional and timely manner.
• Resolve customer complaints and escalate complex issues when required.
• Maintain accurate records of customer interactions and transactions.
• Provide product, service, and process-related information to customers.
• Follow company policies, quality standards, and customer service guidelines.
• Meet individual and team performance targets.
• Coordinate with internal departments to ensure timely issue resolution.
• Build and maintain positive customer relationships.

• Graduate/Undergraduates can apply (depending on company requirements).
• Excellent verbal and written communication skills in English; Basic computer proficiency and familiarity with MS Office.
• Good problem-solving and interpersonal skills.
• Ability to work in a fast-paced environment.
• Customer-centric attitude and willingness to learn.

• 1-3 years of experience in customer service, customer support, BPO, call center, or related roles.
• Candidates with strong communication skills are encouraged to apply.
• Candidates with experience in International voice process are encouraged to apply

• Competitive salary and incentives (if applicable)
• Training and career development opportunities
• Supportive work environment
• Growth opportunities within the organization