We are looking for a Title Search Specialist with strong experience in public records research and property title searches. The role involves performing end-to-end title searches (current owner, two-owner, full search, tax search, and 24-month chain) and supporting the team as a Subject Matter Expert (SME)/Quality Analyst (QA) to ensure accuracy, compliance, and productivity.
Must Have & Desired Skills:
- 6+ years of experience in Title Search / Property Search / Mortgage operations
- Hands-on experience with US public records and county websites
- Strong understanding of: Property ownership types, Liens, judgments, and encumbrances, Title chain and vesting
- Experience in full search and 24-month chain analysis is mandatory
- Proficiency in title search tools/platforms and MS Excel
- Prior experience in QA/SME role is highly preferred
Core Competencies:
- Strong analytical and research skills
- High attention to detail and accuracy
- Ability to interpret legal/property documents
- Good communication and coaching skills (for SME/QA role)
- Ability to work in a high-volume, deadline-driven environment
Preferred Attributes:
- Experience supporting US mortgage/title clients
- Exposure to process audits, quality frameworks, and SOP creation
- Prior experience handling team queries/escalations
SME / QA Responsibilities:
- Perform quality checks/audits on title search reports completed by the team
- Provide feedback, coaching, and error analysis to improve team accuracy
- Act as a process SME—resolve complex search scenarios and edge cases
- Support in SOP updates, training, and knowledge base creation
- Drive standardization and adherence to client guidelines
Education: Bachelor’s Degree in relevant field of expertise