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Job Purpose & Specific Responsibilities

Industrial Relations & Employee Relations

• Develop and maintain cordial, harmonious, and constructive industrial relations within the organization.
• Act as the primary interface between Management, employees, and recognized unions on matters concerning industrial relations.
• Engage with Union Office Bearers and Committee Members on issues affecting employees and organizational operations.
• Address employee grievances, concerns, and workplace issues through timely and effective resolution mechanisms.
• Provide guidance and support to line managers on employee relations and industrial relations matters.
• Ensure compliance with applicable labour laws, regulations, company policies, and standing orders.

Labour Litigation & Statutory Representation

• Draft and review replies to Statements of Claim, complaints, notices, and other submissions before labour authorities.
• Represent the Company in conciliation proceedings before Labour Commissioners, Labour Officers, and other statutory authorities.
• Handle labour and employment-related cases before Labour Courts, Industrial Tribunals, Industrial Relations Authorities, and other judicial forums.
• Coordinate with external legal counsel and labour law consultants on ongoing litigation and advisory matters.
• Prepare case briefs, factual summaries, and supporting documentation for legal proceedings.
• Attend hearings before various Courts, Tribunals, and quasi-judicial authorities as required.

Disciplinary Management

• Manage disciplinary proceedings in accordance with principles of natural justice and applicable laws.
• Draft show-cause notices, charge sheets, suspension orders, warning letters, and other disciplinary documents.
• Conduct or coordinate domestic inquiries and disciplinary investigations.
• Ensure proper documentation and record maintenance of all disciplinary matters.
• Provide recommendations to Management on disciplinary actions based on investigation findings and inquiry reports.

Stakeholder Management & Reporting

• Liaise and coordinate with government authorities, labour departments, legal advisors, and external agencies on employee and industrial relations matters.
• Maintain accurate records of ongoing industrial disputes, legal cases, settlements, and disciplinary proceedings.
• Prepare and submit periodic MIS reports and management updates on IR matters, labour litigation, conciliations, and employee relations issues.
• Analyze industrial relations trends and recommend proactive measures to mitigate risks and enhance employee engagement.

Operational, Safety & Compliance Responsibilities

• Ensure adherence to Company policies, labour laws, and statutory compliance requirements.
• Promote and uphold Quality, Safety, Security, and Operational Excellence standards across all areas of responsibility.
• Support organizational initiatives aimed at employee welfare, workforce stability, and operational efficiency.

Educational Qualifications

• Graduate with PG Diploma in Personnel Management and IR / Degree in Law / MSW/ Post Graduate degree in Business Management (PGDBM) with specialization in HUMAN RESOURCE MANAGEMENT.

Relevant Experience

• Minimum 5 years of experience in Human Resources and Industrial Relations functions.
• Proven experience in handling employee relations, union interactions, collective bargaining, and labour law compliance.
• Experience in representing organizations before Labour Authorities, Labour Courts, Industrial Tribunals, and other statutory forums.
• Exposure to disciplinary proceedings, domestic inquiries, and labour litigation management.
• Experience in service industries, aviation, logistics, manufacturing, or other labour-intensive sectors will be preferred.

Personal Characteristics & Behaviours

• Integrity, honesty, and strong ethical values.
• Leadership mindset with a collaborative approach.
• People-centric with a strong sense of empathy.
• Open-minded, mature, and balanced in decision-making.
• Strong relationship-building and influencing skills.
• Long-term strategic perspective.
• Ability to manage diverse workforce groups and group dynamics.
• High resilience and adaptability in a dynamic work environment.