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Own operational execution of the Primo Program and ensure smooth program governance.

• Manage the Bus Operator lifecycle, including on boarding, deboarding, and program compliance.
• Drive Primo Tag enablement, Clickwrap Agreement execution, and related processes.
• Own and execute Primo Branding initiatives.
• Manage Primo Merchandise procurement, inventory planning, distribution across regions.
• Manage Vendors associated with Branding, Merchandising to facilitate smooth accomplishment of KRAs.
• Support new initiatives, pilot programs, and process improvement projects by coordinating cross-functional execution and tracking impact.
• Coordinate with Supply, Product, Design, Marketing, Finance, and Regional teams to ensure seamless execution of program deliverables.
• Publish weekly, fortnightly, and monthly performance reports, including target vs. achievement reviews, and support governance reviews with regional teams.
• Analyse business and operational data to identify trends, highlight risks, and recommend corrective actions to improve program outcomes.
• Monitor program KPIs and build dashboards, scorecards, and trackers to provide actionable insights on program performance, adoption, and regional execution.
• Work closely with the finance team to seamlessly streamline payments to vendors, BO reimbursements, billings, PO creation & closure. Closely track spends as per budget allocation and own the provisioning of monthly spends.
• Own the planning and execution of the Primo WhatsApp communication calendar to keep partners informed and engaged with key program initiatives and updates.