Sales Support Executive

Excelien is looking for a Sales Support Executive to own the procurement and order-support process end-to-end, from quote generation to invoicing, while also supporting CRM management and coordination between sales, clients and vendors. This role is central to keeping deals moving accurately and on time.

• Prepare accurate, professional client quotations quickly and independently, with minimal supervision
• Generate, verify and issue invoices in line with agreed pricing, terms and vendor/procurement details
• Maintain and update CRM records for leads, opportunities and client accounts
• Keep documentation (POs, vendor communications, client correspondence) organized and audit-ready
• Identify, reach out to and build relationships with new vendors/suppliers
• Maintain and strengthen existing vendor relationships to secure better pricing, terms and turnaround times
• Work directly with Excelien's global teams (across time zones) to align on client requirements, pricing and delivery timelines
• Act as a coordination point between international stakeholders and local vendors/clients to keep processes moving smoothly

• 1–3 years of experience in a sales support, procurement or order management role - hands-on experience preparing quotes and invoices is mandatory, not just exposure
• Working knowledge of CRM tools (any major CRM - specific platform experience a plus)
• Strong MS Excel/Google Sheets skills for pricing calculations and tracking
• High attention to detail - errors in quotes/invoices directly affect client trust and margins
• Ability to work independently and manage multiple requests without missing deadlines
• Good written and verbal communication for professional client-facing correspondence
• Comfortable coordinating with international/global teams across time zones
• Confident reaching out to and negotiating with new vendors

• Fast-paced, growth-oriented environment with real ownership of the quote-to-invoice process
• Direct exposure to senior sales strategy, global teams and client relationships
• Clear path to grow into an Account Manager role for strong performers
• Salary as per experience - details discussed during the interview process