Customer Support Engineer

Are you a graduate with excellent English communication skills looking to kick-start your career with an international customer support team? We’re hiring Freshers & Experienced Candidates for an International Customer Support Process in Pune!

Job Details

• Location: Pune
• Qualification: Any Graduate – Graduation is mandatory
• Experience: Freshers can apply
• Process: International Customer Support
• Shift: Rotational Shifts, including Night Shifts
• Location Requirement: Candidates based in Pune only

Key Responsibilities

• Connect with international clients/customers and understand their queries.
• Provide accurate and professional solutions to customer concerns.
• Handle customer interactions with confidence, patience, and empathy.
• Resolve customer queries while ensuring a great customer experience.
• Communicate effectively with customers from different countries and backgrounds.
• Follow company processes and maintain quality standards.

What We’re Looking For

• Excellent verbal and written English communication skills.
• Strong listening and problem-solving abilities.
• Customer-focused attitude and a positive approach.
• Comfortable working in rotational shifts, including night shifts.
• Basic computer knowledge.
• Any graduate can apply.
• Freshers with excellent communication skills are encouraged to apply!
• Candidates must be based in Pune.

Why Join Us?

• Opportunity to work with international clients
• Develop your professional communication skills
• Gain exposure to a global work environment
• Strong learning and career growth opportunities
• Excellent opportunity for fresh graduates to begin their careers